Privacy Policy

Privacy Policy – Trend Custom™

PRIVACY STATEMENT

SECTION 1 – WHAT INFORMATION WE COLLECT

When you make a purchase from Trend Custom, as part of the buying and selling process, we collect the personal information you provide — such as your name, address, and email address.

When you browse our website, we automatically receive your computer’s IP address to help us understand your browser and operating system, which allows us to improve your shopping experience.

Email Marketing (if applicable):
With your permission, we may send you emails about our store, new product releases, promotions, and updates.

SECTION 2 – CONSENT

How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment, or arrange a delivery, we understand this as your consent for us to collect and use that data for the specified purpose only.

If we request your personal information for a secondary purpose — such as marketing — we will either ask for your explicit consent or give you the opportunity to decline.

How can you withdraw your consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or process your data at any time by emailing support@trendcustom.com
.

SECTION 3 – DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Your data is securely stored through Shopify’s databases and servers, protected by firewalls and encryption technology.

Payment Security:
If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through PCI-DSS (Payment Card Industry Data Security Standard) and stored only as long as necessary to complete your transaction.

Once the purchase is complete, your payment data is deleted. All payment gateways used by Trend Custom comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

For more details, please refer to Shopify’s Terms of Service and Shopify’s Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers we work with (e.g., payment gateways, logistics, analytics) will only collect, use, or disclose your information to the extent necessary to perform their services.

However, some third-party services (such as PayPal or Stripe) have their own privacy policies. We recommend reviewing them to understand how your data is handled.

If your transaction is processed in another jurisdiction, your information may become subject to the laws of that region.

Once you leave Trendcustom.com or are redirected to a third-party website, this Privacy Policy no longer applies.

Links:
Clicking links on our site may redirect you to other websites. Trend Custom is not responsible for their privacy practices and encourages you to read their respective privacy policies.

Cookies and Similar Technologies:
Trend Custom and our advertising partners may use cookies or similar tools to associate browsing data with personal information for personalized marketing purposes.
You can opt out of data-based advertising at: https://app.retention.com/optout

SECTION 6 – SECURITY

We follow industry-standard security practices to protect your personal data from being lost, misused, accessed, altered, or destroyed.

All sensitive data, including credit card information, is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

Although no online transmission is 100% secure, we comply with PCI-DSS requirements and implement additional safeguards to protect your data.

SECTION 7 – COOKIES

We use cookies to improve your shopping experience. Below are examples of cookies that may be used:

Cookie Name    Purpose    Duration
_session_id    Stores session information (referrer, landing page, etc.)    Session
_shopify_visit    Tracks number of visits    30 min from last visit
_shopify_uniq    Counts store visits per customer    Expires next midnight
cart    Stores shopping cart contents    2 weeks
_secure_session_id    Tracks secure sessions    Session
storefront_digest    Checks password-protected access    Indefinite

You can manage or disable cookies anytime through your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your region of residence, or that you have given consent for your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS POLICY

Trend Custom reserves the right to update or modify this Privacy Policy at any time.
Changes will take effect immediately upon being posted on our website.

If significant changes are made, we will notify users here to ensure transparency about what information we collect and how it is used.

If Trend Custom merges with or is acquired by another company, your data may be transferred to the new entity to continue serving you.

SECTION 10 – TEXT MARKETING TERMS

We may use SMS messaging to provide order updates and promotional content.
By providing your phone number at checkout or subscribing via keyword/form, you consent to receive text messages (including marketing and transactional updates).

Your phone number and purchase details may be shared with our SMS provider, SMSBump Inc., located in the European Union.

You can unsubscribe anytime by replying STOP to any message or using the opt-out link provided.
Standard message and data rates may apply.
For assistance, reply HELP or contact support@trendcustom.com.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, or delete any personal information we hold about you — or have any questions regarding this Privacy Policy — please contact our Privacy Officer:

Trend Custom Privacy Compliance Team:

📧 Email: support@trendcustom.com

📍 Address: 1500 N GRANT ST STE R DENVER CO 80203 US