Shipping Policy

Shipping Policy – Trend Custom™

Thank you for shopping at Trend Custom.
All Trend Custom products are made-to-order, meaning each item is produced individually once your order is placed — ensuring premium quality, precision, and authenticity in every detail.

We collaborate with independent artists and trusted manufacturers worldwide, blending creativity and craftsmanship to deliver unique anime-inspired apparel and accessories to fans around the globe.
This global production model helps us maintain both quality and fair pricing, but it may also affect shipping timelines as detailed below.

🚀 Production & Shipping Time

Your total delivery time includes both production and shipping phases.
Please review the estimated time frames below:

Production Time: The period when your order is being designed, printed, and prepared for shipment.

Shipping Time: The period from when your package is handed to the carrier until it arrives at your address.

🕒 Note: During peak seasons or holidays, processing and delivery times may take longer than usual. We appreciate your patience and understanding.

📦 Estimated Delivery Time (Business Days)
Product Type    Production Time    Shipping Time
Apparel (T-shirts, Hoodies, Pajamas, Sweatpants)    3–7 days    7–15 days
Accessories (Socks, Keychains, Tumblers, Mugs, Ornaments)    2–5 days    3–10 days
Home Decor (Blankets, Pillows, Canvas, Posters, Doormats)    3–7 days    7–15 days
Seasonal & Outdoor Items (Flags, Hawaiian Shirts, Car Mats, Banners)    5–7 days    10–15 days

For international orders, total delivery typically ranges between 2–3 weeks, depending on your destination and customs clearance times.

🌍 Customs & Import Fees

Please be aware that some countries may charge customs duties or import taxes upon delivery.
These fees are determined by local authorities and are beyond our control.
Customers are responsible for paying any applicable taxes or duties required by their country.

🔍 Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking link to follow your package.
Please allow 5–7 business days for tracking updates to appear in the carrier’s system.

If there is no update within the expected period, don’t worry — this may simply be a carrier delay.
If your order is delayed significantly beyond the estimated timeframe, please contact our support team for assistance.

📬 Incorrect Address

Please double-check your shipping information before completing your order.
Trend Custom is not responsible for lost or misdelivered packages caused by incorrect or incomplete addresses provided by customers.

If you contact the carrier directly to redirect or forward your parcel, we cannot guarantee successful delivery and will not be liable for any loss or damage.

📝 Additional Notes

The above timelines primarily apply to U.S. orders using standard shipping.

Bulky or oversized items may require additional processing time.

International deliveries may experience delays due to customs inspections or local delivery issues.

Orders with multiple items may be shipped separately as soon as each item is ready — at no extra cost to you.

💬 Contact Us

If you have any questions or concerns regarding your order or shipping, please contact us:

Trend Custom Support Team:

📧 Email: support@trendcustom.com

📍 Address: 1500 N GRANT ST STE R DENVER CO 80203 US